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Software
Selection
NFP Association with educational offerings and 10k+ membership
Client Challenge
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Client utilized a legacy AMS system that was no longer supported
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Client risked catastrophic software failure resulting in negative membership experience and effectiveness of staff
Solution
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Organized an internal selection team of key participants from various departments
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Documented unique requirements
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Developed current processes to use as a baseline for evaluating new AMS system
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Used proven methodology throughout selection process
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Guided selection team through each phase culminating in final decision
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Negotiated agreement with chosen AMS
Results
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Association averted potential software failure
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Client confidently moved forward with selected system that would effectively serve members and staff into the future
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