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Software
Selection
Family-owned manufacturer of mattresses
Client Challenge
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Client attempted to select a solution independently and was frustrated with the final agreement and provided solution
Solution
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Upon careful review of critical requirements, RTG determined that originally selected solution would not meet the client’s needs
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Implemented a new selection which focused on the client’s key requirements
Results
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Client selected a solution which met their needs and will grow with them
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RTG convinced originally selected software firm to terminate the client’s contract without penalty
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